Privacy Policy

Effective Date: 24-December-2025

PetsKing (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number, billing and shipping address
  • Account information: login credentials and order history
  • Payment information: processed securely through third-party payment gateways (we do not store card details)
  • Technical data: IP address, browser type, device information, cookies, and usage data

  • Communication data: inquiries, support messages, and feedback

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Manage your account and customer support requests
  • Communicate order updates, service notices, and promotional messages (if opted in)
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations
  • Prevent fraud and unauthorized access

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions
  • Analyze traffic and usage patterns
  • Remember user preferences

You may disable cookies in your browser settings, though some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment processors and logistics partners for order fulfillment
  • Service providers supporting website operations
  • Legal authorities if required by law or regulation
  • All third parties are required to protect your data.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information. No system is fully secure, but we actively work to prevent unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only as long as necessary for operational, legal, or regulatory purposes.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications
  • Requests can be made through our customer support channels.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.